Stop a BEC payment-change request
Practice the FBI / CISA BEC order from AP-security training. Bank details from email are not entered until an out-of-band callback to a known number succeeds.
- Treat any emailed bank-detail change as fraud until proven otherwise.
- Do not use phone numbers or links from that email.
- Call the vendor on a number already in the master file.
- Confirm the request with a named person who has authority.
- If confirmed, update the record through dual control.
- If not confirmed, freeze the payment.
- Notify the bank and FBI IC3 as appropriate.