Secure lost-and-found to the hotel safe log

Practice the sequence you already learned for “Secure lost-and-found to the hotel safe log” until the order feels automatic. Drill AHLA lost-property order from front-office training. High-value items are not left in a drawer; they are logged and placed in the safe before the shift ends.

1. Tag the item with date, room, and finder.
2. Describe it without opening sealed wallets beyond identification policy.
3. Log it in the lost-and-found book.
4. Place high-value items in the safe with a second signature if required.
5. Notify the guest through the taught channel only.
6. Do not take an item home to 'return it later.'